Legal Information
Legal Information
Effective Date: September 2025
1. Company Information
Trustella
Heinersdorfer Str. 25, Schwedt/Oder, 15303, Germany
Email: shop@trustella.eu
Website: https://trustella.eu
VAT ID: DE404202990
Company Registration: Germany Commercial Register (Handelsregister) Brandenburg
2. Licenses & Compliance
Trustella operates under all required German and EU licenses for e-commerce, online sales of physical products, and international shipping. We comply with GDPR, EU consumer protection laws, and global e-commerce regulations.
3. Business Responsibilities
- We provide accurate product descriptions, pricing, and shipping information.
- We adhere to all legal obligations for returns, refunds, and warranties under EU law.
- We ensure secure online payment processing and customer data protection.
4. Limitation of Liability
Trustella shall not be held liable for indirect, incidental, or consequential damages resulting from the use of our website, shipping delays, or customs processing. Our liability is limited to the purchase price of the product.
5. Intellectual Property
All content, logos, trademarks, and images on Trustella.eu are owned or licensed by Trustella. Unauthorized use, copying, or distribution is strictly prohibited.
6. Contact Information
For legal inquiries, please contact:
Trustella Legal Department
Heinersdorfer Str. 25, Schwedt/Oder, 15303, Germany
Email: shop@trustella.eu
Website: https://trustella.eu